Help get this topic noticed by sharing it on Twitter, Facebook, or email.
I’m what??
Alllll GGGoooooodddwwwiiinnn February 22, 2017 12:59

Order #152713 - I was charged 3 times

It was a $60 order for suit test swatches. There are 3 separate $60 charges on my bank statement. People will not use this service if you're careless with payment processing.
1 person has
this problem +1
Reply
  • EMPLOYEE
    Emerson (Employee) March 12, 2017 21:53
    Hi Al,

    This has been refunded. This sometimes happen when customers try to process the payment again after receiving an error on the payment page. The bank / processor at times require additional security measures/checks on the transaction before sending the confirmation to our server. This sometimes caused the error message prompting the customer to run the charge again.

    We apologize for the inconvenience. Feel free to email us at sales@moderntailor.com should there be any further concerns.
    Comment
    good solution! good solution! (undo)
  • (some HTML allowed)
    How does this make you feel?     Add Image
    I'm

    e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited sad, anxious, confused, frustrated kidding, amused, unsure, silly

    Cancel