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Order #152713 - I was charged 3 times
It was a $60 order for suit test swatches. There are 3 separate $60 charges on my bank statement. People will not use this service if you're careless with payment processing.
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Hi Al,
This has been refunded. This sometimes happen when customers try to process the payment again after receiving an error on the payment page. The bank / processor at times require additional security measures/checks on the transaction before sending the confirmation to our server. This sometimes caused the error message prompting the customer to run the charge again.
We apologize for the inconvenience. Feel free to email us at sales@moderntailor.com should there be any further concerns. -